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News Bulletins:

September 1, 2010

Please welcome Emily So to our inside sales support staff.

August 1, 2010

We are proud to announce Legrand | Wiremold has selected us to represent them in MD, VA, DE, Eastern PA and Southern NJ.

 
 
  Meet the Staff
 
 
Michaela Dolphin-Biba - Operations and Inside Sales
Michaela began working for the largest retail chain in the United States. After this her interest turned to working for a manufacturers representative firm while finishing her college degree in business at Loyola Marymount University. She spent a total of five years as an office manager for two large manufacturer firms in Southern California. Upon finishing her college degree she began her sales career as a district sales manager for a national distributor. Continuing to step up her career for the next three years she went on to become a National Sales Manager for two top manufacturers based in the US and abroad.

 

Coming Soon Emily So - Inside Sales Support

 

Ray Biba - Sales - MD, DC and DE
Ray managed inventory control, accounts receivable and mail order entry and customer service departments for a large retail/mail order company. He was part of a two-man department that successfully implemented a computer network system and a new point of sale/accounting software system. In this position he developed programming skills, but more importantly, developed a thorough understanding of the infrastructure of a successful musical instrument retailer. His experience with one of the largest mail order catalog and retail businesses in the nation gives him significant insight into successful strategies for retailers of any size. 

He later moved into a sales position with a broadcast supply company. He credits his selling success to the fact that he was at ease with both technology and software, and was able to impart that knowledge effectively to create confidence in the products and their integration.

 

Pete Petty - Sales - Virginia and DC
With years of experience in musical merchandise retailing and professional sound installation, Pete brings a unique insight into the keys to success for distributors of audio gear. He managed retail stores for a total of 20 years in both North Carolina and Virginia. As general manager of a  M.I. retail store in Virginia, he functioned as sales manager, human resources director, and team leader, making marketing, purchasing, and financial decisions daily. As M.I. superstores set their sights on the independent retailer, his focus on purchasing strategies and market positioning became survival skills. His understanding of the realities of the competitive landscape for both superstores and independent retailers is invaluable.

 

Jason Drayer - Sales - Eastern and Central PA, Southern NJ and Wilmington, DE
Jason is a Pennsylvania native who after receiving his bachelors degree in recording from LVC, became the general manager of a retail music store in Lemoyne, PA.

He operates a recording studio and could be heard gigging with "Big Tubba Mista".

 

Michael Washkevich - Sales - Eastern and Central PA and Southern NJ
Mike Washkevich is a South Jersey native, who moved to Central PA to attend Lebanon Valley College. After receiving his bachelor’s in Music Recording Technology, Mike went on to work in radio as a production director. From there, he moved into music retail as a manager of a retail store in Lemoyne, PA.

He operates a recording studio out of his home and plays drums and guitar with various groups.


  
 
Customer Service and Support
If you are in need of any Return Authorizations or Call Tags please call 717.359.7134, or e-mail michaela@therprgroup.com

 
 
 

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